CIOReview India Magazine
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Salesforce Introduces Sales Cloud Einstein Forecasting, Celebrates One Year of Salesforce Einstein By CIOReview Team
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One in ten of India's internet population is a Hyperconnected Consumer: GfK By CIOReview Team
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A Trillion-Dollar Boost: Salesforce Releases New Research on the Economic Impact of Artificial Intelligence on CRM By CIOReview Team
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Salesforce Releases New Research on the Economic Impact of Artificial Intelligence on CRM By CIOReview Team
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SOFFRONT CRM: Accomplishing Easy Workflow with Integrated Sales, Marketing and Service Automated Solutions By CIOReview Team
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SALESWAH CRM: CRM Software for Sales, Field Service and Supply Management By CIOReview Team
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Deloitte Digital named a leader by Gartner in CRM and Customer Experience Implementation Services By CIOReview Team
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Wipro and SugarCRM Announce Partnership to Deploy CRM Solutions for Global Enterprises By CIOReview Team
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Transforming Customer Experience with Information and Technology By Jiunn Tan, CIO, Ascend One
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The importance of Customer Relationship Management in today's digital age By Sudheer Prabhu, Chief Information Officer, Fullerton India Credit Company Limited
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NPS 2.0 - Heed What They Do, Not What They Say By Matthew Kravitz, CIO, DTT Surveillance
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Coupling Predictive Demand Planning with CRM for Improved Visibility By Aaron Weiss, VP and CIO, Axalta
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Manage the Customer Service with a Human Touch!
By Monish Gakhar, IT Head, GEMS
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Why is the Digital Customer Experience Truly Different? By Sven Gerjets, Former CIO, Time Warner Cable
Customer Relationship Management
Editor's Column
CXO Insights
Top Five Customer Service Predictions For 2021
Suman Reddy, MD, Pegasystems India
Work 2021: Prepare For A Flexible Future
Tim Minahan, Executive Vice President of Strategy, Citrix
Nikhil Korgaonkar, Regional Director – India & SAARC, Arcserve
CIO Viewpoints
Measuring Machine Learning Bias
Dr. Supriya Ranjan Mitra, Director, IT at Schneider Electric
Customer Analytics - The Cornerstone of CRM Systems
Yagnesh Parikh, CTO, ICICI Securities
Why is the Digital Customer Experience Truly Different?
Sven Gerjets, Former CIO, Time Warner Cable
