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  • Solutions
      1. APPLICATION LIFECYCLE MANAGEMENT
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      22. QUALITY MANAGEMENT SYSTEM
      23. SOFTWARE AS A SERVICE
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      15. VMWARE
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      2. EMBEDDED TECHNOLOGY
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  • Special
      1. BRAND OF THE YEAR
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CIOReviewIndia >> Customer Relationship Management >>
News CIO Viewpoint CXO Insight
20 Most Promising CRM Solution Providers - 2019
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      • 20 Most Promising CRM Solution Providers - 2018
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Customer Relationship Management
  • Salesforce Introduces Sales Cloud Einstein Forecasting, Celebrates One Year of Salesforce Einstein

    Salesforce Introduces Sales Cloud Einstein Forecasting, Celebrates One Year of Salesforce Einstein By CIOReview Team

  • One in ten of India's internet population is a Hyperconnected Consumer: GfK

    One in ten of India's internet population is a Hyperconnected Consumer: GfK By CIOReview Team

  • A Trillion-Dollar Boost: Salesforce Releases New Research on the Economic Impact of Artificial Intelligence on CRM

    A Trillion-Dollar Boost: Salesforce Releases New Research on the Economic Impact of Artificial Intelligence on CRM By CIOReview Team

  • Salesforce Releases New Research on the Economic Impact of Artificial Intelligence on CRM

    Salesforce Releases New Research on the Economic Impact of Artificial Intelligence on CRM By CIOReview Team

  • SOFFRONT CRM: Accomplishing Easy Workflow with Integrated Sales, Marketing and Service Automated Solutions

    SOFFRONT CRM: Accomplishing Easy Workflow with Integrated Sales, Marketing and Service Automated Solutions By CIOReview Team

  • SALESWAH CRM: CRM Software for Sales, Field Service and Supply Management

    SALESWAH CRM: CRM Software for Sales, Field Service and Supply Management By CIOReview Team

  • Deloitte Digital named a leader by Gartner in CRM and Customer Experience Implementation Services

    Deloitte Digital named a leader by Gartner in CRM and Customer Experience Implementation Services By CIOReview Team

  • Wipro and SugarCRM Announce Partnership to Deploy CRM Solutions for Global Enterprises

    Wipro and SugarCRM Announce Partnership to Deploy CRM Solutions for Global Enterprises By CIOReview Team

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  • Transforming Customer Experience with Information and Techno

    Transforming Customer Experience with Information and Technology By Jiunn Tan, CIO, Ascend One

  • The importance of Customer Relationship Management in today'

    The importance of Customer Relationship Management in today's digital age By Sudheer Prabhu, Chief Information Officer, Fullerton India Credit Company Limited

  • NPS 2.0 - Heed What They Do, Not What They Say

    NPS 2.0 - Heed What They Do, Not What They Say By Matthew Kravitz, CIO, DTT Surveillance

  • Coupling Predictive Demand Planning with CRM for Improved Vi

    Coupling Predictive Demand Planning with CRM for Improved Visibility By Aaron Weiss, VP and CIO, Axalta

  • Two Ways to Look at the...
    By Don Peppers, Founding Partner,... Two Ways to Look at the Automated Customer Experience

  • CRM in PicsArt: Enabling...
    By Charles Condon, Director,... CRM in PicsArt: Enabling Creativity

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    Brands Harnessing CRM Tools to Build Loyalty By Ajay Chauhan, Co-Founder & CEO, SalezShark Inc.

  • Maintaining Profitable Customer Relationships
    Maintaining Profitable Customer Relationships

  • Forget Acquisition; Win...
    By Charles Rosenblatt, CCO,... Forget Acquisition; Win Your Current Customers First

  • Customer Analytics - The...
    By Yagnesh Parikh, CTO, ICICI... Customer Analytics - The Cornerstone of CRM Systems

  • Customers First-Implementing CRM the Right Way

    Customers First-Implementing CRM the Right Way By Shekhar Chhajer, CIO-India, Daimler South East Asia

  • New Age Customer Experience
    New Age Customer Experience

  • Salesforce Releases New Research on the Economic Impact of Artificial Intelligence on CRM
    Salesforce Releases New Research on the Economic Impact of Artificial Intelligence on CRM

  • SugarCRM closes Strong 2015 with a Record-Breaking Fourth Quarter
    SugarCRM closes Strong 2015 with a Record-Breaking Fourth Quarter

  • Wipro and SugarCRM Announce Partnership to Deploy CRM Solutions for Global Enterprises
    Wipro and SugarCRM Announce Partnership to Deploy CRM Solutions for Global Enterprises

  • Doing More with Less: Making IT Count in Challenging Times
    Doing More with Less: Making IT Count in Challenging Times

  • So What Does General Counsel Have to Do with...
    So What Does General Counsel Have to Do with Cyber-Security,

  • Going Hand in Hand with CRM and CEM Going Hand in Hand with CRM and CEM
    By Yagnesh Upadhyay, Group Head IT, J.M.Baxi & Co

  • Manage the Customer Service with a Human Touch! Manage the Customer Service with a Human Touch!
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  • Trending Importance of Flexible CRM Platform
    Trending Importance of Flexible CRM Platform

  • How Digitally Versatile Are We?
    How Digitally Versatile Are We?
  • Why is the Digital Customer Experience Truly Different?

    Why is the Digital Customer Experience Truly Different? By Sven Gerjets, Former CIO, Time Warner Cable

  • One in ten of India's internet population is a Hyperconnected Consumer: GfK
    One in ten of India's internet population is a Hyperconnecte
  • NPS 2.0 - Heed What They Do, Not What They Say
    NPS 2.0 - Heed What They Do, Not What They Say
  • SALESWAH CRM: CRM Software for Sales, Field Service and Supply Management
    SALESWAH CRM: CRM Software for Sales, Field Service and Supp
Customer Relationship Management
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CXO Insights

cxoinsightNew Age Customer Experience

Raman Adlakha, Director - R&D, Avaya

cxoinsightForget Acquisition; Win Your Current Customers First

Charles Rosenblatt, CCO, Hyperwallet Systems

cxoinsightHow Digitally Versatile Are We?

Samir Duggal, VP, Symphony Teleca

CIO Viewpoints

cioviewpointCustomer Analytics - The Cornerstone of CRM Systems

Yagnesh Parikh, CTO, ICICI Securities

cioviewpointWhy is the Digital Customer Experience Truly Different?

Sven Gerjets, Former CIO, Time Warner Cable

cioviewpointTransforming Customer Experience with Information and Technology

Jiunn Tan, CIO, Ascend One

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