Top Five Customer Service Predictions For 2021

Suman Reddy, MD, Pegasystems India

Work 2021: Prepare For A Flexible Future

Tim Minahan, Executive Vice President of Strategy, Citrix

Predictions For 2020

Nikhil Korgaonkar, Regional Director – India & SAARC, Arcserve

Cloud Wars & Mobile Accords - Trends that Could Impact CRM in 2020

Mushtaq Ahmad, Chief Information Officer, CSS Corp

New Age Customer Experience

Raman Adlakha, Director - R&D, Avaya

Forget Acquisition; Win Your Current Customers First

Charles Rosenblatt, CCO, Hyperwallet Systems

How Digitally Versatile Are We?

Samir Duggal, VP, Symphony Teleca

Brands Harnessing CRM Tools to Build Loyalty

Ajay Chauhan, Co-Founder & CEO, SalezShark Inc.
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