What's Wrong with Current CRMs and Future of CRMs in 2022
Satish Patil, PhD (Founder and CEO), Mitibase Technologies Pvt Ltd
Top Five Customer Service Predictions For 2021
Suman Reddy, MD, Pegasystems India
Work 2021: Prepare For A Flexible Future
Tim Minahan, Executive Vice President of Strategy, Citrix
Predictions For 2020
Nikhil Korgaonkar, Regional Director – India & SAARC, Arcserve
Cloud Wars & Mobile Accords - Trends that Could Impact CRM in 2020
Mushtaq Ahmad, Chief Information Officer, CSS Corp
New Age Customer Experience
Raman Adlakha, Director - R&D, Avaya
Forget Acquisition; Win Your Current Customers First
Charles Rosenblatt, CCO, Hyperwallet Systems
How Digitally Versatile Are We?
Samir Duggal, VP, Symphony Teleca
CIO Viewpoint
Measuring Machine Learning Bias
By Dr. Supriya Ranjan Mitra, Director, IT at Schneider Electric
Customer Analytics - The Cornerstone of CRM...
By Yagnesh Parikh, CTO, ICICI Securities
Why is the Digital Customer Experience Truly...
By Sven Gerjets, Former CIO, Time Warner Cable
CXO Insights
What's Wrong with Current CRMs and Future of...
By Satish Patil, PhD (Founder and CEO), Mitibase Technologies Pvt Ltd
Top Five Customer Service Predictions For 2021
By Suman Reddy, MD, Pegasystems India
Work 2021: Prepare For A Flexible Future