*astCRM: Managing the Complete Customer Relationship Process with a Single System

Building trust and keeping relationships with customers is a challenge for any type of business. With all the improvements,turns and updates, the open source CRM solution has brought out brand new opportunities and options. However, disadvantages, such as limited support services and the need to constantly update due to the evolving nature of business and customer needs hinder its growth. Bengaluru headquartered *astCRM has a dedicated support team that is available at all times to minimize downtime in case of a breakdown. astCRM provides services right from CRM implementation to support and backup.

*astCRM gives complete control over business processes to the management which, in turn, ensures more sales with less effort and time. It is a dynamic and flexible solution that is based on an open source platform and can be customized to suit the requirements of a variety of verticals namely hospitality,healthcare, education, real estate, retail and more.

Understanding that data is an imperative part of CRM,*astCRM has made a backup mechanism available at every setup to ensure that the customers don’t lose their data in case of system failure.To add maximum efficiency to everyday operations, *astCRM's consultants offer their solution after carefully scrutinizing the client's requirements. They understand that every business is unique and implement CRM in the premises of the customer. *astCRM has integrated Facebook, Tally, email servers and SMS’to ensure seamless operations.

Combining all the key customer management applications such as Lead Management, Contact Management, Account Management and more;

*astCRM manages the complete customerrelationship process. Enterprises of all sizes can leverage *astCRM to enhance their capabilities and engage with their customer base efficiently.*astCRM
offers customer engagement solutions to real estate companies that helps them in driving maximum sales conversions. It is designed to simplify communications and help real estate businesses improve customer experience, increase customer satisfaction and loyalty.

It is a dynamic and flexible solution that is based on an open source platform and can be customized to suit the requirements of a variety of verticals namely hospitality,healthcare, education, realestate, retail and more

*astCRM solution offers intelligent and tailored applications to hospitals and healthcare centers that help them extend mobility, ensure in-time patient care, enable collaboration and optimize staff productivity & efficiency. The solution offers real-time connectivity between patients and hospitals through, smart-phone integration, auto attendance, multi-party audio and video conferencing, emergency alerts,appointment scheduling/reminders, amongst many others. Manjunath R J, CEO,*astCRM concludes, "Collaboration tools like cloud-based infrastructure are offering a viable alternative. Hand-held devices, smart-phones, and social media would shape the CRM & customer support strategy in the coming years and beyond. *astCRM aims to contribute to this new stream of CRM by offering the connectivity between the CRM software & popular social media platforms. We endeavor to spread our footprint across Germany & Middle East, targeting the market of Europe, Africa, & Asia.”