20 Most Promising CRM Solution Providers - 2018

20 Most Promising CRM Solution Providers - 2018

Customer acquisition and retention dictate the success of any product or brand. As competition between businesses intensifies, organizations are adopting a customer-centric approach by implementing CRM (Customer Relationship Management) software. It plays a pivotal role in acquiring, retaining and regaining customers. It assists in designing better and customized products incorporating the customer’s unique requirements and feedback.

Businesses leverage CRM software to deliver quality business with improved service levels and reduced operational costs. An integral part of any successful business, the software assists in collecting, organizing, and managing the customer information while simultaneously improving internal communications within the Company. Once the benefits and importance of adopting CRM are established, businesses have to choose the right CRM vendor to work with. While short-listing the CRM solution, it is imperative to analyze the overall capabilities of the product. The solution should facilitate impenetrable security, high scalability, third-party integration, online/ offline access, and deployment flexibility. While there may be a gamut of vendors providing CRM solutions, not all the vendors possess the right skill-set and capabilities to harness the power of CRM and deliver as per the client’s specific requirements.

Cioreview comes to the fore with a compact list of “20 Most Promising CRM Solution Providers”.  This go-to list encompasses CRM vendors that display the desired expertise and deep domain knowledge that will assist organizations in achieving their business goals with impeccable customer satisfaction. The vendors featuring in This listing have been carefully handpicked by a renowned advisory group of ceos, cios, industry analysts and the cioreview editorial team.

We present to you CIOTechOutlook 20 Most Promising CRM Solution Providers - 2018.

Top CRM Solution Providers

Company Name Company Description
*astCRM A provider of a complete CRM solution with marketing, sales, and service Capabilities to support both small businesses and large scale enterprises.
Bassam Infotech A provider of CRM for Enterprises that enables small businesses to track leads and opportunities, and get accurate forecasts.
Chamunda Tech-Net Services A provider of Sales Enquiry Management software with modules like CRM (sales management), purchase Management, payment tracking, and support management system .
Channelplay Limited A provider of Loyalty Programs to increase and reward loyalty of channel Partners, influencers & customers. It brings out consumer and product insights To support companies.
CRMNEXT A provider of CRM software which helps organizations fastrack sales, enhance Marketing activities and deliver customer experience.
Dial N Search A provider of a repertoire of CRM software which incorporates Real Estate CRM, Logistics CRM, Manufacturing CRM and Document Management CRM etc.
Embel Technology A provider of web based software products for Store Management, CRM and ERP Etc. It delivers integrated, data-driven CRM software solution.
E-Whiz Solutions A provider of a new-age cloud-based CRM software for all type of business Industries which can automate core sales, customer service and marketing Processes.
Farazon Software Technologies A provider of Cloud based CRM software with features like Lead Management, Account & Contact Management, and Service Management etc. for medium-sized business owners.
Freshworks Inc. A provider of a portfolio of software including sales CRM software, IT service Management software and customer support software etc.
ipercepts A provider of a comprehensive CRM solution that can that track and manage all Business activities right from Pre-Sales to Post-Sales.
Nippon Data Systems A provider of CRM solution to automate all financial and non-financial needs Of businesses. It helps automate various sales and sales related administrative Functions through a single window platform.
Pipelinersales Inc. A provider of next-generation CRM software that uses unique visual tools to help salespeople. It focuses on pipeline management, sales process & analytics.
RapidOps Solutions A provider of an all-in-one cloud based CRM to simplify complex sales processes Of small and medium enterprises.
Salesmate A provider of field force automation software services. It offers modules like Inventory Management, Location Tracking, Sample Or Gift Management and Channel Management etc.
Simplified Software solutions India A provider of custom CRM Development services in India and abroad. Also, it offers configuration and customization, support, maintenance and scale-up services for CRM solution.
tCognition Consultancy A provider of enterprise-level CRM and deployment services. It renders Microsoft Dynamics CRM services as well as Salesforce Services.
TECHVIGOR Software Solutions A provider of a portfolio of products including CRM for Hospital Management, Healthcare CRM, Clinic management systems, and Hospital Asset Management etc.
vServe CRM A provider of online CRM software for individuals as well as small businesses to help organize customer data, interact with customers and improve sales.
Zeki Software Solutions A provider of CRM system with features such as Client/ Contact Management, Lead Generation & Follow-up, Opportunity Management and Document Management etc.