Fostering business success through optimal CX
CIOTechoutlook Team
An ethos of customer-centricity
CIOTechoutlook Team
The role of specialized CRM in logistics
Janifha Evangeline
VOIZ, a gig worker platform raises $2 million
CIOTechOutlook Team
Salesforce helps CEAT put customers in the driver's seat
CIOReview India Team
CRM: Scaling up Businesses by Improving CX
Janifha Evangeline
GCR Unveils the Newly Revamped 'Channel Partner Services Platform' (CPSP)
CIOReviewIndia Team
CIO Viewpoint
Measuring Machine Learning Bias
By Dr. Supriya Ranjan Mitra, Director, IT at Schneider Electric
Customer Analytics - The Cornerstone of CRM...
By Yagnesh Parikh, CTO, ICICI Securities
Why is the Digital Customer Experience Truly...
By Sven Gerjets, Former CIO, Time Warner Cable
CXO Insights
What's Wrong with Current CRMs and Future of...
By Satish Patil, PhD (Founder and CEO), Mitibase Technologies Pvt Ltd
Top Five Customer Service Predictions For 2021
By Suman Reddy, MD, Pegasystems India
Work 2021: Prepare For A Flexible Future