ARSCCOM Resources & Management Services - Leveraging technology to acquire & engage with customers
Connecting with the customer is considered the most important factor for the sales person to win an engagement, be it connecting to his ideas, approach, culture, interests and what not! Constant engagement and brand recall for the customer is at most necessary. It’s important to equip the sales engine with the right and latest information about the prospect to position a value. Most of the process automation fails because of the architecture, lack of training and less perceived value. Flipside, when CRM is made as a tool that enables sales person to collect data, track and maintain his work, reduce data entry and enable him to perform better, it becomes a culture to adopt CRM ARMS (ARSCCOM Resources and Management Services), situated in Bangalore, is a single window for all sales and marketing related functions and automations.Starting from a basic CRM, the company provides integration with telephony systems, customer service desks, website and SEO integrations, Google AdWords integration, mobile integrations, SMS and email alerts and so on. Be it a CRM solution for B2B, B2C, channel management or customer service management, ARMS can set up the process and systems in 15 days. ARMS is one enterprise which helps any organization with designing a process, implement it on a IT platform, enable resources and constantly engage with customers to make their investment successful. The company also has CRM and ERP recruitment, Training program for Microsoft Dynamics NAV, Microsoft Dynamics AX and module specific training as an offering.
ARMS being a Cloud based IT services organization has its focus on sales, marketing and customer support functions. ARMS started from the reverse franchise model of Affordable Business Solutions Pvt Ltd, extending services of ABS to the customers. Association with multiple brands like Zoho, Ikontel etc. makes ARMS a single point solutions organization for all customer related interactions and engagements which brings better brand positioning and recall from their customers.
Getting data entered from the sales and marketing team is the biggest task for the success of a CRM package. Zoho CRM enables users to transform their work into CRM application easily. Its Omni channel data entry points (browser, mobile app, integrations etc.), drive the end users to enter and maintain data on the application. Zoho CRM’s interactive UI, seamless connectivity between the application and mobile, close integration with emails and phones make it a collaborative engine for the sales person to adopt.
Anand Murali, Co-Founder, ARMS, paints us a picture of the future he has planned for the company, “We are planning to develop solutions that adds value to business in a large way. The platform is going to make every entrepreneur successful in his engagement and provides the base to scale. The release of this is planned by end of 2016 and expect to create a great value preposition.”
Be it a CRM solution for B2B, B2C, channel management or customer service management, ARMS can set up the process and systems in 15 days
Getting data entered from the sales and marketing team is the biggest task for the success of a CRM package. Zoho CRM enables users to transform their work into CRM application easily. Its Omni channel data entry points (browser, mobile app, integrations etc.), drive the end users to enter and maintain data on the application. Zoho CRM’s interactive UI, seamless connectivity between the application and mobile, close integration with emails and phones make it a collaborative engine for the sales person to adopt.
Anand Murali, Co-Founder, ARMS, paints us a picture of the future he has planned for the company, “We are planning to develop solutions that adds value to business in a large way. The platform is going to make every entrepreneur successful in his engagement and provides the base to scale. The release of this is planned by end of 2016 and expect to create a great value preposition.”
